Fair Wear & Tear Guide I Van Sales UK I VanInsurance Leasing

Appraising your vehicle:

Appraise your vehicle a few weeks before its due to be returned to allow time to carry out any repairs that maybe required.

Be honest, ask someone for a second opinion.

Do so in good light, doing so in poor light can lead to things being missed.

Always best to appraise the car once in a clean condition.

Inspect and check all controls, lights and equipment.

Check all tyres including any spare tyre to ensure not damaged.

Check the funders alloy damage charges, they can often be a fixed cost and less than getting them repaired.

Common Problems:

Stains, rips, tears and burns on seat.

Scratched or scuffed paintwork.

Chips and dents on the bodywork.

Damage to wheels and trims.

Scratches over 25mm (relative to the vehicle's age and mileage).

Scratches under 25mm (where the primer and bare metal is showing).

Accident damage and dents.

Missing sets of keys.

End of your lease agreement

At the end of your lease agreement if the vehicle is being returned to the funder ( e.g Contract Hire & Finanace Lease) it's condition needs to be to the standard as outlined in the BVRLA and finance company’s fair wear and tear guidelines.

A representative from the finance provider will collect your vehicle and check its overall condition. All damage will be recorded, and in the event that the vehicle is returned in poorer condition than ‘fair wear and tear’ allows, you may be charged.

The fair wear and tear guide is produced by the British Vehicle Rental and Leasing Association (BVRLA) and offers an industry-standard description of acceptable levels of fair wear and tear. We recommend that you read this information both at the start and again towards the end of your car lease.

For more information from the BVRLA please see here BVRLA

Each finance company also produces its own set of fair wear and tear guidelines which we also recommend you read, below is some main points to consider.

Steve Brown

22 May 2026

"From start to finish vanaways uk nailed it love my new van from Jack selling me it to Ellie looking after my every wish perfectly done am so pleased will definitely use them again"

Lisa Partington

29 May 2026

"We cannot fault the service we have received from everyone we have dealt with at Vanaways and will definitely by contacting you again when we come to replace our next vehicle……. On the whole, Customer service, these days, I have found to be quite disappointing and frustrating – I wish more companies showed the care and attention to detail that you guys have shown… you have restored my faith in Vehicle sales teams!! I would not hesitate in recommending you and wish all of our suppliers were are easy to deal with as you have been!! Thankyou especially to Shina and Sophie...."

Simon Grave

18 July 2026

"An absolutely brilliant company to deal with. Every part of getting my new vehicle was easy. Great communication process and always kept updated at every stage. Big thank you to Jacob and also everyone else who I spoke to and can’t remember their names, all great to deal with. Thank you"

John Owens

14 April 2026

"Fantastic service from start to finish. This is the second vehicle we have had from Liam.Liam took the time to listen to the vehicle that I wanted, sourced exactly what I wanted. Within 2 weeks the right vehicle was sourced and delivered Joe was amazing kept me up to date with the progress, the van was delivered this morning early. highly recommend these guys for vehicles Thank you both"

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Fair Wear and Tear Guide

Appraising your vehicle:

Common Problems:

End of your lease agreement

Ensure:

Get in Touch

Who We Are

Vanaways Reviews

Your web browser is out of date.

Fair Wear and Tear Guide

Appraising your vehicle:

Common Problems:

End of your lease agreement

Ensure:

Get in Touch

Who We Are

Vanaways Reviews

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